Customers Testimonials
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Diane Yeadon, Stratham, NHStore Location: Kensington
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Outstanding dealership from initial contact and purchase with Dana to demo with Keith and delivery.
peter dunn, seabrook, NHStore Location: Kensington -
I purchased a new John Deere 1025R with bucket, backhoe, and 54" front snowblower in March of 2022 and it could not have been any easier or more pleasant. Dana was quick to get me quotes, financing, and answered all of my questions quickly. He scheduled time with a technician to fully explain the machine, remove and install all accessories, and went over scheduled maintenance giving me tips to make the jobs easier. The tractor was clean and ready to go as promised and they even loaded the trailer for me. Parking lot is plenty big to get in with a large trailer which is great. Thanks Dana for the great experience of buying a John Deere tractor and thanks for the hat!
Scott Wheeler, Middlefield, CTStore Location: Kensington -
Every time I walk into Rosencrantz I know that I will be taken care of. Jim pulled a lot of strings to get me my new 4066r snow cab which is awesome. And a big thanks to Dana C. On making everything stress free. Definitely the place to go if you need a new Deere.
Garrett Paolini, DOVER, NHStore Location: Kensington -
Thank you for my new tractor and implements. Very easy to deal with.
Christopher Crosby, Strafford, NHStore Location: Kensington -
I just wanted to say thank you to the technician that visited our home in North Chelmsford today to perform the maintenance on our John Deere lawn tractor. I couldn't be there in person, and he was kind enough to move it in and out of the shed, and chat with me on the phone about the work. I greatly appreciate the option to schedule on-site service, and look forward to scheduling our next appointment with you when it's time.
Eric SalernoStore Location: Derry -
Hello, my name is Hannah. My husband and I just purchased a ride on mower from your store. A few weeks prior to our purchase with your store, we had went to one of the big box stores and purchased a rider. To say it turned into a disaster would be an understatement! Trying to get an answer and the run around from them was horrible! I canceled my order and requested a refund, I was beyond mad! We decided to stop into your store one night just to see if you had anything available. We met with one of your staff Rick Winters, told him what was going on with us, and he jumped right in and started helping. The service he provided was awesome! He found us a mower, kept us in the loop with the whole process, it was an all around great experience. Completely different from what we were dealing with the big box store! I cant thank Rick enough for how helpful he was. Please pass this along and please thank Rick for how awesome he was! My husband cant wait to cut the grass!!
Hannah Zafris, Newton, NEW HAMPSHStore Location: Kensington -
Recently purchased X758 from Rick Winters. The entire buying process was a pleasure and Rick was very patient and responsive. I look forward to working with Rosencrantz for many, many years. Solid company.
Scott Baker, Greenland, NHStore Location: Kensington -
Dealt with Rick Winters for the second time and both times were amazing, very responsive to questions and he answers the phone which is very rare these days!! He was able to get my tractor set up in 2 days!! I will definitely be back.
James Thayer, MAStore Location: Kensington -
Salesman Rick Winters had made the entire experience from beginning to end effortless and easy. Was very happy working with him. As we encountered specific issues they were addressed promptly and professionally. I am overall very pleased with my experience with Rosencrantz and all of the people that helped me. - Dylan
Dylan Petit, Danvers, MAStore Location: Kensington -
Rick Winters was terrific through out my purchase. I was not sure on the exact tractor and did not fully understand all the differences between the tractors. I put Rick through the search several times and he quoted me several on several different tractors, each time meeting my request. I also had him do a country wide search for a tractor. In the end he directed me to the right tractor for what would meet my requirements and suggested options that will be very helpful. We even discussed other brands and the benefits for each tractor. He knows his tractors and accessories. I never felt any pressure to make the purchase. I would recommend Rick to anyone who is in the need for a tractor. Thanks Rick. I have not yet experienced the service department but would assume that the service will be just as good. The delivery could not have been better. The deliver person was great at running me through the operation, then signing a few documents and then the tractor was all mine, quick and easy.
Peter Middleton, Newfields, NHStore Location: Kensington -
I have been working on the purchase of my JD 2038R unit for weeks and finally touched base with Rosencrantz and Sons.
I called in the morning and left a VM, got a call back within the hour from Rick Winters who said he would find out availability and get straight back to me, and he did!
After spending so much time and effort trying to get information and pricing on this machine from others it was absolutely amazing to be told something and within hours it actually happened.
Rick was truly a pleasure to deal with, he gave me the pricing and the anticipated delivery date and kept me informed all the way through the process.
I made a few last-minute additions to my purchase with a 3rd function kit and other accessories and Rick just delivered.
I got a call today from the delivery driver to tell me he was on his way, the machine arrived at my house immaculately clean, paperwork all ready to go, driver willing to go through every detail on the machine with me.
You know we all complain when things go wrong but very really when you get great service and everything goes according to plan.
So, thanks Rick and the team at Rosencrantz and Sons for a great experience, looking forward to using the machine, truly impressed.Chris Carroll, BOLTON, MASSACHUSEStore Location: Kensington -
Rick Winters was my sales associate. He was outstanding during my purchase of a 1025R with back hoe and brush hog attachments. He was honest, dependable, conscientious and extremely timely in his responses to my emails and voicemails. I wish all sales people were like him.
Bill Rix, Auburn, NHStore Location: Kensington -
I've always wanted to get a John Deere Gator and last week I finally made the decision to make the call to get one. I did a search and the top place locally for a Gator was James Rosencrantz in Kennsington. I made the call and got connected to Rick who let me know what they had in stock and then put up with all my questions about the XUV :) We agreed that I would come in to check out a XUV590M and showed up a noon the next day to look at it. Everything from the phone call to getting financing set was excellent and the best part was Rick was very responsive which is key when your making any type of large purchase. Today I took delivery of my Gator at home and couldn't be more excited to start using it. Would recommend anyone looking for a Gator or any other John Deere product to give Rosencrantz a call as my experience was superb.
Peter Salamanca, Merrimac, MAStore Location: Kensington -
I've been looking for a good deal on a used sub compact tractor for months. but those kind of deals require a good amount of cash to purchase from a private party. One day my neighbor told me about purchasing a new 1025R through JD for a great price and 0% financing. Initially I thought that wasn't for me. After speaking with my neighbor a few more times and him pushing me to look into it ..... I decided that was the way to go. So off I go searching for my best deal on a new tractor..I contacted a few JD dealers, then I contacted Rick at J Rosencrantz, the rest is history. Rick gave me a great deal, we basically did all the paperwork over the phone and a week later I was signing the paperwork and picking up my new 1025R loaded. If you are in the market, don't waste any time chasing someone else's old equipment buy your own new, warrantied tractor and talk to Rick, he was excellent to deal with! For a small, manageable monthly payment, I now know I can enjoy years of service from my own brandy new machine! Thanks Rick! Oh ya, and that 10 grand I was trying to gather up for buying a used tractor I can now use for a new driveway!
Jack Cotton, Agawam, MAStore Location: Kensington -
Big shout-out to Rosencrantz & Sons!Im a recently transplanted Masshole and have purchased my first John Deere tractor (1025R with loader, mower deck and snow blower) this fall. To be clear, I have no previous experience with farm/construction equipment and my mechanical skills are non-existent.Dana Carpenter the sales rep was great soft spoken, zero pressure salesman who took the time to listen to my needs and recommend the right equipment for the job and he nailed it. He could have easily oversold me a machine that I didnt need but he got me just the right piece of equipment. Dana makes you feel like you have known him for years. Their financing program is hands down the best and made it possible for me to get the machine.Dana and Danny Rosencrantz (the owners son) came out to the house and gave multiple, informative sets of instructions and demonstrations on the equipment. Danny is as low-key as Dana and just as straightforward. If they grew tired of all my questions, they never let it show.When I got the tractor stuck (and I mean really stuck) they both came out in the storm and rescued me without damaging the machine. They never once made me feel stupid for getting stuck and even loaned me some weights for my weight box. I was afraid of the bill for two trucks and three men on an emergency call-out and I was absolutely shocked at the low fee charged. (I think they felt bad for me).When I just could not figure out how to get the mower deck on and off they sent their technician Israel out to help me and he spent almost an hour giving me all kinds of helpful tips that you would never have gotten from reading the owners manual. He even acknowledged that a piece of hardware had been put on wrong from their own shop amazing someone actually taking responsibility for something and then making it right!On a few occasions, I wanted to buy different parts for the tractor but Dana, Danny and some folks in the parts department actually talked me out of the purchases as they felt they were expensive and unnecessary. Whoever heard of a business talking someone OUT of a sale?I love my tractor and it has done everything Dana and Danny said it would do. Its actually made yard work enjoyable if you can believe it. From lawn care to making trails thru the woods to clearing snow, Im having a blast with this machine. So far, other than me running it into the ditch, nothing seems to stop it.All of my interactions have been perfect and I cant think of a single thing to complain about.I could not be more pleased with this company or its employees and its abundantly clear why this family-owned business has lasted for 71 years they treat people decently and arent out to screw you over.Im looking forward to living in New Hampshire and doing more business with this great group of people.I give them five stars!Matt F.
East KingstonMatthew Freeman, E Kingston, NHStore Location: Kensington
The Rosencrantz dealership in Kensington was a good choice. The quality of the service from the reception to the sales was outstanding. They are quick to offer suggestions and long term service to their customers. I am happy with my new S240 tractor mower.